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Location: Work At Home

Title: Collection Representative – Work At Home

To be considered, you must have 1+ Years 3rd Party Experience in the collection industry and pass monthly FDCPA tests with a score of 95 or higher.

Principal Responsibilities

  •  Communicate with patients/clients/customers to attempt to bring resolution to unpaid accounts.
  •  Provide thorough, efficient, and accurate updates on computer files for each call made.
  •  Maintain knowledge of company policies and procedures.
  •  Provide feedback to management concerning possible problems or areas of improvement.
  •  Make recommendations to implement improved processes.


  •  High School Diploma or General Educational Development (GED) certificate.
  •  Knowledge and understanding of policies and procedures.
  •  Knowledge and understanding of Fair Debt Collection Practice Act (FDCPA).
  •  Ability to maintain the highest level of confidentiality.
  •  Proficient personal computer skills.
  •  Excellent interpersonal, written, and oral communication skills.

Virtual Agents are set up on a lucrative bonus structure that is paid bi-monthly! The earning potential is endless!

How To Apply For This Work At Home Job